Recently, after strict, comprehensive and professional audit, the company successfully passed the ISO20000 information technology service management system certification. This is another international authoritative certification after ISO9001, ISO14001, ISO10012, ISO27001 and other standard certification. It is also an important step for the company to transform from a high-end water metering equipment supplier to a smart water service provider.
ISO20000 is an international standard in the field of IT service management. It is the first internationally recognized it service management standard and an important symbol to measure the IT service and operation management level of global enterprises. The standard defines a set of comprehensive and closely related service management processes, which aims to provide a model for establishing, implementing, operating, monitoring, reviewing, maintaining and improving it service management system (ITSM), so as to measure the overall internal and external risks of IT services and evaluate the overall service level of information companies.
With the high-quality development of the industry, intelligent water metering terminal equipment and information technology services have been deeply integrated, each link is increasingly dependent on digitization, and customers have higher and higher management requirements for information technology services. As a pioneer in the intelligent water comprehensive service industry, while continuing to innovate and improve product performance, the company continues to improve the information technology service management process, makes every effort to provide customers with effective and reliable information technology services and comprehensively improve their service experience.
Focusing on customer needs and strictly controlling product and service quality through standardized management is the company's long-term philosophy. The ISO20000 information technology service management system certification marks that the company's information management and operation service capability has been in line with international standards. Better products and services, Hangzhou water meter, to provide you with!
